Service Name: MEDI-CAL BENEFITS

Organization Name: VENTURA COUNTY MANAGED CARE COMMISSION

• Description: Manages Medi-Cal benefits for Ventura County residents. GCHP also has a Disease Management team who works with members with certain conditions. Some outpatient mental health services for mild to moderate conditions are covered by GCHP. GCHP Member Services can assist with the following:
  • To select or change your Primary Care Provider (PCP)
  • To request a new ID card, member handbook or provider directory
  • To check the status of an authorization
  • To get help locating community resources
  • To get timely appointments
  • To get help when you receive a bill for medical services
  • To file a complaint or a grievance
  • To access interpreter services for medical appointments
  Also offers Beacon Health Options for members with certain mental health conditions.
  
  Members can access the Advice Nurse Line 24 hours a day, seven days a week at 805-437-5001.
• Website: https://goldcoasthealthplan.org
• Phone(s): (888) 310-7347, (888) 472-4463, (888) 301-1228, (805) 437-5500
• Hours: Mon 8am - 5pm; Tue 8am - 5pm; Wed 8am - 5pm; Thu 8am - 5pm; Fri 8am - 5pm;
• Eligibility: Must be Medi-Cal recipient to join Gold Coast Health Plan. Medi-Cal eligibility is determined by the Human Services Agency (HSA).
• Requirements: -Photo ID -MediCal Card
• Areas Served:
  • Ventura United States
• Categories:
  • Medicaid